Workforce Development
In alignment with the recommendations in The Report our workforce development efforts aim to redefine how UCSF thinks about workforce development across all levels of the organization by:
- Strengthen educational, employment and internship opportunities for San Francisco/Bay Area youth
- Provide workforce development programming and employment pipelines for under-resourced populations
- Supporting career advancement for UCSF’s frontline workers
- Foster a greater sense of belonging and inclusion for under-resourced populations at UCSF
To accomplish these goals, we use two strategies that offer workforce development support across the career trajectory.
Outside-In
Our Outside-In strategy begins with training youth and young adults for the workforce by increasing their awareness of the wide range of careers and preparing them to enter the job market. In partnership with the Office of Diversity and Outreach & Center for Science, Education & Outreach, our K-14 pipeline programs offer education and career preparation support for underserved young people in San Francisco, Oakland, and the Bay Area in STEM and non-STEM fields. Each year, we offer 90+ internships to high school students in the Oakland Unified School District, San Francisco Unified School District, and other Bay Area schools that allow students to learn about UCSF careers.
- In 2022, we launched the UCSF-SFUSD Mission Bay Linked Learning Lab and Hub Ambassadors Program offering high school students unique opportunities to their classroom learning with career experiences in health and biotechnology.
- Partnerships with SF Bay Area Regional Occupational Programs/Career Technical Education, local county offices of education, Earn and Learn, and Eden Area Regional Occupational Programs to host and facilitate industry-specific career workshops and work-based learning experiences for youth.
The Outside-In Strategy also involves removing barriers in our hiring processes so local community members of all ages and levels of experience are prepared for and better able to be hired into jobs within UCSF:
- Excellence Through Community Engaged Learning (EXCEL) program is our flagship entry-level admin/clerical workforce development program. In partnership with Jewish Vocational Services, we serve 40+ participants each year providing clerical/administrative training to prepare graduates for jobs in the healthcare sector at UCSF and other San Francisco Bay Area organizations
- Our IT Support Program, in partnership with Grow with Google and Jewish Vocational Services, trains community members for careers in technology and IT Support Our Medical Assistant Program, in partnership with JVS and San Francisco State University, offers accelerated training to prepare community members for the Medical Assistant Certification.
- In SF Build, UCSF partners with San Francisco State University to prepare a diverse clinical and biomedical workforce to meet the changing needs of the field and impact the diversity of research participants, ultimately advancing inclusive research and health equity
- Since the program’s inception in 2011, UCSF’s Community Construction Outreach Program has created economic opportunity for residents in a diverse array of San Francisco neighborhoods through construction work.
- In partnership with CityBuild, a program of the City’s Office of Economic and Workforce Development, UCSF has a goal to achieve 30 percent local hire participation for construction workers on major UCSF construction projects including the $3 billion Comprehensive Parnassus Heights Plan.
Inside Up
As part of the Inside-Up Strategy, we provide training and career development support for current UCSF employees seeking to advance their careers.
- Our 3-n-1 Medical Assistant program, offered in partnership with Bay Area Medical Academy (BAMA) offers 3 pathways to success with 1 program. Accelerated training and career advancement prepare UCSF trainees for opportunities as a Medical Assistants, Phlebotomists, or EKG Technicians.
- Our Practice Coordinator Training Program offers paid accelerated training and job search support for UCSF employees interested in advancing their administrative skills toward employment in healthcare administration.
- In partnership with Young Community Developers, the Security Training Program supports formally criminal justice-involved residents of the Bayview neighborhood with wrap-around services while gaining re-entry into the workforce. After successfully completing this 4-month instructor-led training, trainees are eligible for an interview with the UCSF police department.
- The UCSF Revenue Cycle Team partners with San Francisco State University and JVS to upskill current UCSF staff into advanced billing roles.
For questions about our Youth and Young Adult Pipelines Lead, Angel-Max Guerrero, or our Workforce Development Lead, Michael Jones.